Temporary IT technician at the Department of Physical Geography and Ecosystem Science - Hiring in process/Finished, not possible to apply

Background
The Department of Physical Geography and Ecosystem Science (INES) conducts broad research and teaching in the fields of climate and environment. INES has a diversified IT environment with around 300 client computers and a number of servers for various services, e.g. storage and data processing. The work at the department is computer-intensive with analysis, modelling, visualization and handling of many types of environment-related and geospatial data in various program environments, e.g. geographic information systems. The user environment is dominated by Windows, but we also have many Linux systems and Mac computers. Among the staff there are both users with very high and more limited computer skills. The environment is technically diverse with a combination of centrally and locally produced services. We have four computer rooms for students where beginners and more experienced students work with different user programs. The staff is international and the day-to-day language alternates between English and Swedish.

The IT operation is facing changes due to reorganisation and leave of abcense for one of our employees, and we are looking for a flexible employee with a broad background in various IT systems. Since the IT needs may vary, interest and openness to learn new tools and systems during the course of employment are required.

Work duties
We are looking for an IT technician who will be involved in the day-to-day IT work, which includes everything from user support to employees and students, to maintenance of the locally produced systems. You may also be called upon to contribute to the work related to our reorganisation.

The work includes a variety of tasks, for example:

• general system maintenance as well as maintenance, reinstallation, etc. of computers and peripheral equipment
• develop IT instructions, manuals, etc.
• provide primary user support regarding hardware and software installations, troubleshooting, security, etc. to employees and students
• develop a system for monitoring existing and new routines
• be responsible for the operation and support of video and audio equipment
• be responsible for the functioning of the department's internal website (Sharepoint) and providing user support to those who upload material there
• be responsible for the department's booking system (cars, bicycles, etc.)
• maintain current mailing list
• help students with extending user accounts, restoring passwords, etc.
• together with the IT manager and the department's IT group participate in strategic IT work regarding security and other long-term issues
• other tasks that may be added

You will work together with our IT responsible who will also supervise you.

Required qualifications

• Upper secondary school education in technology or natural science, or equivalent education
• Good knowledge of computers, accessories and audio/video equipment
• Experience with operating systems such as MS Windows in an AD environment (server and client)
• Basic knowledge of networks, communication and information security
• Work experience of IT support and IT work in a technically diversified environment
• Fluent in oral and written communication in Swedish and English

Other merits

These merits are also useful:

• Post-secondary IT education and/or relevant college or university education
• Knowledge of Linux and Mac OS
• Refresher courses in IT security or other aspects of strategic IT work

We strive for a work place with good cohesion and open communication between employees. We will therefore place great emphasis on personal suitability. Consideration will be given to good collaboration skills, independence, flexibility and how the applicant, through experience and competence, can complement and strengthen the IT work within the department.

Terms of employment
The position is a temporary position for one year. Preferred startdate is 2023-10-01 or as soon as possbile thereafter. Scope: full-time.

Contact persons: Jonathan Seaquist (regarding employment conditions) 046-2223974, jonathan.seaquist@nateko.lu.se, Lars Eklundh( regadring job content) 046-2229655 lars.eklundh@nateko.lu.se

Instructions on how to apply
Applications should include a personal letter stating the reasons why you are interested in the position and in what way the employment corresponds to your qualifications. Describe current or previous IT work. The application should also contain a CV, degree certificate or equivalent, and other documents you wish to refer to (grade transcripts, contact information for your references, letters of recommendation, etc.).