User support IT-technician by INES/ICOS carbon portal

ICOS Carbon Portal is hosted by the Department of Physical Geography and Ecosystem Sciences and is part of ICOS ERIC, the legal entity of the Integrated Carbon Observation System that provides high quality long-term measurements of greenhouse gas exchange in the domains of atmosphere, ecosystems and ocean.  Carbon Portal offers open access to all ICOS high-quality and standardised greenhouse gas data, as well as scientific and educational products produced by our scientific users. The Carbon Portal is thus a 'one-stop shop' for all ICOS data products and contributed ‘elaborated’ data products that follows the FAIR principles. Carbon Portal also (co-)develops web services for the user community that support the scientific exploration of the data.

Work duties:

ICOS has a strong observational network producing reliable, high quality data. As a highly distributed research infrastructure, the operations require coordination and continuous development.

Further developing technologies and observational approaches is one strategic goal of ICOS often supported through projects by the European Commission. In order to complement the team and to handle the increasing amount of users, ICOS Carbon Portal is seeking a IT-technician.

The main responsibilities related to this role are:

• Maintain the user accounts in our systems and assign the correct authorisations depending on the user’s roles in ICOS for the different systems (Nextcloud, Mailing lists, Jupyter hub, Proton (used within ICOS ERIC for email, VPN, pass, drive), assist users in the use of these tools
• Write and keep up to date our user manuals and documentation on the ICOS web site
• Produce web site content like video tutorials to help our users to make better use of our services
• Respond to user provided comments and issues
• Gather and analyse user feedback on our services

Qualifications:

• Professional experience in providing user support
• Experience with Linux and system administration
• Able to use scripting in bash or languages like Python to automate tasks

Excellent communication and interpersonal skills are useful. Fluent spoken and written English are required.

Other merits:

A successful candidate should have a background in computer science. 
Mastery of one or more major European languages will be beneficial.

We will place great emphasis on personal suitability. Consideration will also be given to good collaborative skills, drive and independence.

If You don’t meet all the requirements, but still feel You would be a great fit to our team? Don’t hesitate to apply!

Terms of employment
Fixed-term position (SÄVA) position  for one year fulltime. Preferred starting date as soon as possible. 

Instructions on how to apply
Applications shall include a

• cover letter stating the reasons why you are interested in the position and in what way the employment corresponds to your qualifications.
• CV,
• degree certificate or equivalent, and other documents you wish to be considered (grade transcripts, contact information for your references, letters of recommendation, etc.).

Lund University applies individual salary setting. Please state salary requirements in your application.

Welcome to apply!